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Service Administrator - Cairns & Far North

Location: ACT
Job Type:
Posted on: 3 Sep 2021

About us:

Clark Equipment Sales Pty Ltd is a leading distributor of Capital Equipment and distributes recognised brands to Construction, Material Handling and Agricultural markets. 


The opportunity:

A position exists for an experienced Service Administrator to join the team in our Cairns branch. This is a great opportunity with a large, stable and reputable organisation.


Job details:

  • Respond to customer enquiries and prioritise service response. 
  • Provide client Estimates/Quotations as advised by the Service Department.
  • Follow-up on outstanding service related issues with Customers and internal stakeholders.
  • Liaise with internal departments to coordinate field service priorities.
  • Coordinate Field Service work allocation and parts support
  • Maintain Job Allocation Schedule and Field Service on-call register.
  • Manage Field Service Leave Roster. 
  • Data entry and processing job orders
  • Manage Filed Service Work in Progress
  • Processing of Field Service invoices and COD Customers
  • Warranty claim processing


What we are looking for:

We are seeking an individual who has exceptional communication skills, is highly focused on attention to detail, and who can provide excellent Customer Service Support to our clients in a competitive retail market. You should have excellent time-management skills and the ability to work under pressure at a fast pace within a close team environment


Following skills are advantageous:

  • Mechanical knowledge in earthmoving equipment is highly desirable, but not essential.  
  • Computer skills in Microsoft and ability to learn our mainframe system quickly



  • Competitive Salary 
  • Training on products 
  • Rostered day off

To apply:

Please email your attached resume and cover letter to the following: 

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