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Service Coordinator - Canberra

Location: ACT
Job Type:
Posted on: 30 Jun 2021

About us:

Clark Equipment Sales Pty Ltd, is a leading distributor of Capital Equipment and distributes recognised brands to Construction, Material Handling and Agricultural markets. 

The opportunity:

A position exists for an experienced Service Coordinator to join the team in our Canberra branch. This is a great opportunity with a large, stable and reputable organisation.

Job details:

  • Be the first Branch point of contact for Service clients
  • Provide great customer service in dealing with client servicing requirements, ‘Own’ the enquiries end to end
  • Coordinate Field Service work allocation and parts support
  • Provide client quotations as required
  • Ensure Warranty claim jobs follow Warranty procedures.
  • Coordinate our Rental Fleet work requirements through Workshop
  • Create new servicing business opportunities
  • Data entry and processing job orders
  • Processing of invoices and warranty claims

What we are looking for:

  • Computer skills including Microsoft and previous exposure to a mainframe operating system
  • A good mechanical background in earthmoving equipment will be highly regarded
  • A great phone manner
  • A proven, well organised and systematic approach to the work
  • The desire to help clients deal with their machine servicing and mechanical failures
  • Open and clear communication characteristics

Benefits:

  • Available option of rostered day off
  • Free on-site parking
  • Small friendly team 
  • Job support (both in branch and national) 
  • National career opportunities (Australian Privately-owned company)

To apply:

Please email your resume to: 

Jobs.jf@clarkequipment.com

Only shortlisted applicants will be contacted.



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